I don't know what happened to the front desk staff, but their replacements are rude and should not work at the front desk. Our two bedroom suites also feature full size refrigerator, dishwasher, microwave and family dining area. Power strip screwed to the wall that barely worked.
The location itself is great, very close to a lot of restaurants and shopping areas. The spa suite is a nice room and allows for a good soak with bubbles to relax. Power strips falling out of the wall. Due to Covid the hotel restaurant was not open which was disappointing but understandable.
We're known for our free deluxe hot breakfast, because a great day requires starting with a fantastic meal.
The front desk associate is very sweet, I believe her name was Kim? She assisted me in making a fax, extra towels, coffee ect. New people not the best Nothing exciting Shower rod falling down. One headboard ripped off the wall. Hole in the wall with a power cord coming out. We were there a total of 15 hours and all our allergies from the dust was horrible.
After a day of punching the clock, make sure you make some time for a little sightseeing. Weyerhaeuser Federal Way is big business in this region, and guests at our Federal Way hotel are often in town for business with the company.
All were pleasant and highly satisfying. The only thing that would have made my stay better besides the end of covid would be if the hotels marketing could reach out to my company SB construction and set up a cash with them. I would definitely return. Sent me my bill along with someone's else's bill.
Just took notes and have you a key and said he would pass it on. What happened to the old front desk staff?! This is at least the 2nd or 3rd time we've had issues with this same property and we get the same response each time "We are sorry you had issues during your stay but we hope you'll give us another chance. They had amazing services! After having an amazing stay just a few months ago, this hotel has gone from great to horrible. Stayed here for a week, 4 nights 5 days.
Contact catering department for details. I stayed in a spa suite room at a very fair rate.
Staff were efficient and accommodating. Property felt safegood parking in a well lit lot. Maybe it's because of quarantine, but the room that we stayed in was extremely dusty, stale, and dirty. Which would be great for a kid to grab ahold of. Guy at the front desk didn't know how to check people in.
I've stayed at this hotel on and off for the past 3 months. Great front desk service, no complaints on housekeeping, affordable and pet friendly! Enjoy your stay.
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Ideal for families, groups or sports teams, our two queen bed guest room features triple sheeting, microwave and refrigerator. A local and it shows, Kim and Jecenia. I had a quick bite to eat for breakfast, but my husband had to leave much earlier, so he was unable to enjoy the complimentary breakfast. There's no shortage of things to do and see, so start planning your trip today. Citrus hand soaps that are pretty awesome.
Wish they would bring back hot breakfast. Wouldn't stay again. She recommended my family and I some pretty cool places to check out around the area.
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I had a king suite for 1 night. FJ was always pleasant to talk to and recomended just what we were looking for in the areas. Rude, rude and rude, I will never return. I would easily stay here again. FJ was very kind and helpful. The Wild Waves Theme Park is seasonal and is the perfect place to enjoy some adventure. Not a good Hot tender 98003 women to go any more. This is my second stay; I work in construction and my company gets quite a bit of work up this way.
I am pleased with the cleanliness and overall atmosphere in the hotel.
Clean and affordable. Two bedroom suites with a fireplace are available. I honestly was debating on leaving the night that we got there but sucked it up and ended up staying the night and left by 10AM the next day. Good Internet, desk for work.
I hope someday I can experience the Gym, but currently all the amenties are shut down. I have stayed at many best westerns, this one has made me feel welcomed. Very fair prices for rooms. Jetted tub suites are available. Coffee maker was the winning chip for me personally. Untrained front desk workers. We had no water at our house due to a water main being replaced.
That's why our Federal Way hotel offers complimentary Wi-Fi and parking, airport and area shuttle for your convenience, and a relaxing indoor pool. Super easy access to I-5 to both Tacoma and Hot tender 98003 women.
This was last week; I Hot tender 98003 women pretty early for work and would have missed breakfast, but he brought me out a banana and granola bar. This is my favorite hotel in the area and it would be wonderful if I could continue to stay here for work. They were the man reason I would go back over and over again. Like I was interrupting whatever he needed to do. Our one bedroom suite features a separate living room area, flat screen TV, microwave and refrigerator.
Great service, great staff. I appreciated it so much since I didnt have time to pack alunch that day. The family suite features a queen bed, bunk beds in a separate sleeping area, two flat screen TVs, in-room microwave and refrigerator.
Stayed here recently and liked my stay very much. While Weyerhaeuser is one of the biggest companies around, a of additional businesses also bring travelers to our hotel. Excellent employee! Just very knowlegeable in regards to her job and works quickly.
Despite wearing a mask, you could tell she was always smiling whenever you talked to her. Seasonus Restaurant and Lounge is conveniently located on the lobby level and is open seven days a week.
Right away he treated me like he didn't have time to help me. There was a small kitchen in the room however there was no utensils, the mismatched plates that were available were all dirty with no soap to wash with. The rooms are cute. One morning young male associate, not sure his name, assisted me.
It did the trick. Though the hotel did ensure a pandemic friendly breakfast. Dirty bathroom. Whether you're here for Weyerhaeuser, King County business, or to check out the Aquatic Center, there's something for everyone near our Federal Way hotel. We understand that your comfort is key to a great trip. Also no napkins or sponge. Property is near tons of eateries and shopping. Enjoy yourself in our spacious two bedroom suite with a flat screen TV and much more.
Over 2, square feet of banquet space available for small meetings up to large receptions. I had to stand at the front desk for 20 minutes before anyone came to help me. The staff are always very nice and willing to help in anyway.